Beats Support

Headphones

Solo 4

Studio Pro

Solo Pro

Studio3 Wireless

Solo Wireless

Earbuds

Powerbeats Fit

Powerbeats Pro 2

Beats Solo Buds

Beats Studio Buds +

Beats Fit Pro

Beats Studio Buds

Beats Flex

Powerbeats

Powerbeats Pro

BeatsX

Speakers

Beats Pill

Beats Pill+

Frequently Asked Questions

How do I pair my Beats with a device?

Follow these steps to pair your Beats with an Apple or Android™ device.

How do I control noise cancelling?

On supported Beats, press and hold the “b” button to toggle between Active Noise Cancelling (ANC) and Transparency mode. You can also control listening modes, and customize your “b” button functionality within Apple device settings or the Beats app for Android.

I can’t connect to my Beats, how do I troubleshoot?

Learn how to troubleshoot the Bluetooth® connection between your Beats and your iPhone, iPad, Mac, or other device.

The audio keeps disconnecting or cuts in and out, how do I troubleshoot?

Find out how to improve your Bluetooth® connection, or try unpairing and then pairing your Beats again.

How do I reset my Beats?

If you’re experiencing sound, pairing, or charging issues with your Beats, first make sure the device they’re paired with is up to date, then try resetting them.

How do I locate my Beats?

You can use Find My on your iPhone, iPad, Mac, or Apple Watch to see your Beats last connected location on a map. You can also find your Beats on the web at iCloud.com/find.

On your Android device, use the Beats app for Android to locate your Beats.